Terms & Conditions
At Fast Custom Boxes, we truly provide the best quality services and strive for 100% customer satisfaction. We have written the following Terms and Conditions to prevent any misunderstandings that might lead to any unnecessary actions or preventable mishaps. You are welcome to discuss any questions you may have with us directly and contact us through email or phone. Thank you, we look forward to a great working relationship!
Terms of Use
Please read these terms and conditions carefully as these are in covenant to your usage of our website. These Terms and Conditions govern your right of entry and use of this Site. Therefore, if you are using this website, you agree to abide by these Terms and Conditions and to any additional rules and regulations posted on this website.
Fast Custom Boxes has the autonomy and right to make any modifications to these terms and conditions without any prior notice.
Exclusive Copyrights And Trademarks
Copyright (c) 2020 Fast Custom Boxes. ALL THE COPYRIGHTS ARE HELD IN RESERVE. Therefore, it will an illegal act if any of the content, material, or software is copied, misused, or republished from the fastcustomboxes.com website.
By accepting these terms and conditions, you are solely responsible for the use of any content on this website and guarantee that you will not include any text, picture, trademark, etc, of any third party in your Products unless you have obtained the adequate authorizations from the owners. These Terms and Conditions shall apply to sales and/or exchange of packaging items by Fast Custom Boxes to the clients to the exclusion of all other terms and conditions referred to, offered or relied on by the customers whether in negotiation or at any stage in the dealings between the parties, including any standard or printed terms tendered by the customers, unless the customers mention in writing, separately from such terms, that it wishes such terms to apply and this has been acknowledged by the Fast Custom Boxes in writing.
Customer Conduct
You agree and accept that you shall not send, upload, post or distribute anything via our website any materials that are offensive, illegal, or scams that might trespass the intellectual property rights of Fast Custom Boxes or any third party. We do not regulate the contents forwarded by the user or customers of our website, and hence do not assure the accuracy, integrity, or quality of the content. Under no conditions, we will be answerable to you in any way for any content you may find aggressive, offensive, or intolerable.
All information, data, statistics, typescript, pictures, illustrations, text, and any other materials are the sole accountability of the person that produced such content. Hence you are accountable for all content that you post or send us via the website or post it on the website. Under no circumstances will fastcustomboxes.com be legally responsible to you in any way for any content you may be uncovered to that you may find presumptuous, crude, agonizing, or outrageous.
You agree that Fastcustomboxes.com has the liberty and legal right to discard any material that violates the terms and conditions. Fastcustomboxes.com may retain Content and may also disclose Content if required to do so by law or any other legal circumstances in the following cases
– act in accordance with legal process
– Implement the terms of service;
– answer to claims that the content disrupts the rights of third-parties; or
– protect the rights, property, or personal safety of fastcustomboxes.com, its users, and the community.
Artwork Sent By Clients
It is necessary that all artwork, designs, and graphics must be submitted in CMYK format and with the least resolution of 300 DPI. Fastcustomboxes.com is not responsible for any color modifications or differences that may arise during the transformations from RGB to CMYK color modes. Moreover, Fast Custom Boxes is not accountable for any distorted, damaged, or pixilated images due to artwork submitted by the customers.
Printing Products: Proofing And Matching
We offer our users to approve evidence (a digital file or hard copy) of the printing stocks. After the placement of the order, final artwork proofs will be sent to customers through email. It is the customer’s job to reread and evaluate the details and confirm our production team. We will not be responsible for any design issues or misplaced details not identified by the customers and notified us immediately. After approval, the design templates will be sent to the production team and they will be printed according to the approved proofs with guaranteed replication of the designs and colors.
Customers are Responsible For All The Design And Layout Approval before Printing
Fastcustomboxes.com is NOT ACCOUNTABLE for mistakes or misprinting caused by
– Graphics Positioning
– Unfitting Font Usage
– Spelling, Grammatical and Punctuation Errors
– Wrong Die cuts, tears or Improper and Omitted Folds
– Completed Product Specifications
Color Correctness
Fastcustomboxes.com will make all the colors and prints are replicated as closely from the approved templates. However, sought variation might be present due to several limitations in the printing processes. The precision of color replicas is guaranteed to be within 90% of the final template you approved.
Protection And Constraint Of Liability
You approve that you shall ensure and defend Fastcustomboxes.com and all parties from whom Fastcustomboxes.com has licensed portions of content, and their directors, officers, and employees, against all claims, liability, damages, costs, and expenses, including rational-legal fees and expenses arising out of or related to (i) your breach of these Terms and Conditions or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products that were not part of the standard Site Content.
Limitation Of Liability
In no event shall Fast Custom Boxes or its licensors, suppliers, owners, or dealers, their officers, directors, employees, or agents be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data, or profits, whether or not Fast Custom Boxes has been advised of the possibility of damage.
Refund Policy
Due to the custom nature of printing and packaging products and other facilities we provide, you need to update us at fastcustomboxes.com within 3 business days of the delivery of the products. We cannot grant a repayment to you; however, we will analyze the matter carefully. Once the investigation is complete, a part of the amount maybe refunded if an issue was from our side. If we acknowledge a mistake done by us, we will reprint the order or grant a partial refund. The refund amount would be released after deduction of the shipping cost involved in the process.
In Case Of Replacement
The customer must notify Fast Custom Boxes of any defects, damage, or missing items discovered in the delivered products within 3 business days of order delivery after which we will not be responsible. Customers need to return at least 99% of the delivered product within 10 days of the delivery date if any refund is applicable.
Damaged/ Misplaced/ Lost Packages
Customers are responsible for inspecting and examining all packages for any signs of damage or missing products before accepting the parcel at the time of delivery. If there is any damage or missing items, the clients should inform our team and the shipping courier right away. Fast Custom Boxes will not account or be answerable for any harm or missing products not notified by the clients within 3 days of delivery.
Every ordered item is generally delivered with a few additional pieces without any extra fees. Extra delivery expenses will be charged for parcels that must be reshipped since a mistake was made by the client in submitting the correct delivery address.
Holidays
Fastcustomboxes.com observes the following holidays:
– New Year’s Day
– Day After New Year’s Day
– Patrick’s Day
– Good Friday
– Easter Monday
– Victoria Day / National Patriots’ Day
– Canada Day
– Labour Day
– Thanksgiving Day
– Christmas
– Boxing Day
Order Shipment And Delivery
Fast Custom Boxes will consistently act to print and deliver orders in a very much coordinated way. Fast Custom Boxes won’t be at risk for any consequences due to any delay in manufacturing, transportation, or conveyance of the ordered items caused by any technical issues, climate conditions, international/global issues, or any other conditions that are beyond our control. Fast Custom Boxes will ensure that deadlines for delivery are met. However, in cases of any delays in the printing of shipping, rush charges will be refunded although ordered cannot be canceled due to delays.
Contact Information
Customer support available 24/7 to assist you with Free custom quotes, product information, queries, consultation, order tracking & more. Email us at info@fastcustomboxes.com
Fast Custom Boxes will consistently act to print and deliver orders in a very much coordinated way.
Fast Custom Boxes won’t be at risk for any consequences due to any delay in manufacturing, transportation, or conveyance of the ordered items caused by any technical issues, climate conditions, international/global issues, or any other conditions that are beyond our control.
“To prevent any misunderstanding or mishaps”
CEO, FAST CUSTOM BOXES
